{"id":16841,"date":"2023-04-26T16:35:54","date_gmt":"2023-04-26T13:35:54","guid":{"rendered":"https:\/\/smartservicedesk.ru\/?page_id=16841"},"modified":"2024-06-28T09:11:32","modified_gmt":"2024-06-28T06:11:32","slug":"smartservicedesk-%d0%b8%d0%bc%d0%b5%d0%b5%d1%82-%d1%81%d1%82%d0%b0%d1%82%d1%83%d1%81-%d0%bf%d0%b0%d1%80%d1%82%d0%bd%d0%b5%d1%80-%d0%bf%d0%be-%d0%b2%d0%bd%d0%b5%d0%b4%d1%80%d0%b5%d0%bd%d0%b8%d1%8e","status":"publish","type":"page","link":"https:\/\/smartservicedesk.ru\/?page_id=16841","title":{"rendered":"SmartServiceDesk \u0438\u043c\u0435\u0435\u0442 \u0441\u0442\u0430\u0442\u0443\u0441 &#171;\u041f\u0430\u0440\u0442\u043d\u0435\u0440 \u043f\u043e \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044e\u00bb \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440&#187;"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16841\" class=\"elementor elementor-16841\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d76e6fd elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d76e6fd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc66caa\" data-id=\"dc66caa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2c18a7 elementor-position-left elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"a2c18a7\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:right;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:left;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"400\" src=\"https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/04\/8e39dr7ey6mtgo10tr7bom2ifkk901fp.png\" class=\"attachment-full size-full wp-image-15671\" alt=\"\" srcset=\"https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/04\/8e39dr7ey6mtgo10tr7bom2ifkk901fp.png 570w, https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/04\/8e39dr7ey6mtgo10tr7bom2ifkk901fp-300x211.png 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">SmartServiceDesk \u0438\u043c\u0435\u0435\u0442 \u0441\u0442\u0430\u0442\u0443\u0441 \"\u041f\u0430\u0440\u0442\u043d\u0435\u0440 \u043f\u043e \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044e\u00bb \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\"<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-877d5fb elementor-widget elementor-widget-text-editor\" data-id=\"877d5fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><em>\u0420\u0430\u0437\u0434\u0435\u043b\u00a0\u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043b\u0435\u043d \u043f\u043e \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u0430\u043c, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u043c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440<\/em><\/p><p><strong>\u00ab\u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u00bb<\/strong> \u0443\u043d\u0438\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u043e\u0435 \u0440\u043e\u0441\u0441\u0438\u0438\u0306\u0441\u043a\u043e\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0441\u043d\u043e\u0433\u043e \u043f\u043e\u0434\u0445\u043e\u0434\u0430 \u043a \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438 \u0432 \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442\u0435, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u043e\u0435 \u044d\u043a\u0441\u043f\u0435\u0440\u0442\u0430\u043c\u0438 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422.<\/p><p>ITSM-\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043e\u0442\u043b\u0438\u0447\u0430\u0435\u0442\u0441\u044f \u0432\u044b\u0441\u043e\u043a\u0438\u043c \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u0433\u043e\u0442\u043e\u0432\u043d\u043e\u0441\u0442\u0438 \u043a \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044e \u00ab\u0438\u0437 \u043a\u043e\u0440\u043e\u0431\u043a\u0438\u00bb \u0438 \u0441\u043e\u0434\u0435\u0440\u0436\u0438\u0442 \u0432\u0435\u0441\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u044b\u0439 \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b \u0434\u043b\u044f \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043b\u044e\u0431\u044b\u0445 \u0437\u0430\u0434\u0430\u0447, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u043e\u0439 \u0432 \u0418\u0422-\u043f\u043e\u0434\u0440\u0430\u0437\u0434\u0435\u043b\u0435\u043d\u0438\u0438 \u2014 \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u0418\u0422-\u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438, \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u044b\u043c\u0438 \u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438, \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u0438 \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u0430\u043c\u0438.<\/p><p>\u00ab\u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u00bb \u0432\u0445\u043e\u0434\u0438\u0442 \u0432 \u0440\u0435\u0435\u0441\u0442\u0440 \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u041f\u041e.<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-17367\" src=\"https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/06\/image_2023_06_21T07_49_02_848Z-300x183.png\" alt=\"\" width=\"600\" height=\"366\" srcset=\"https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/06\/image_2023_06_21T07_49_02_848Z-300x183.png 300w, https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/06\/image_2023_06_21T07_49_02_848Z-1024x624.png 1024w, https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/06\/image_2023_06_21T07_49_02_848Z-768x468.png 768w, https:\/\/smartservicedesk.ru\/wp-content\/uploads\/2023\/06\/image_2023_06_21T07_49_02_848Z.png 1111w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p><p><strong>\u0412 \u0440\u0435\u0434\u0430\u043a\u0446\u0438\u044e \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 ITSM \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u044b \u043c\u043e\u0434\u0443\u043b\u0438:<\/strong><br \/>\u2022 Service Desk.<br \/>\u2022 \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438 \u0438 \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438<br \/>\u2022 \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u044b\u043c \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435\u043c<br \/>\u2022 \u041c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433 \u0418\u0422-\u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u044b<br \/>\u2022 \u0413\u0440\u0430\u0444\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0440\u0435\u0434\u0430\u043a\u0442\u043e\u0440 \u0431\u0438\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 Workflow<br \/>\u2022 \u0421\u0442\u0430\u0442\u0438\u0441\u0442\u0438\u043a\u0430<\/p><p><strong>\u0414\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0435 \u043c\u043e\u0434\u0443\u043b\u0438:<\/strong><br \/>\u2022 \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0444\u0438\u043d\u0430\u043d\u0441\u0430\u043c\u0438<br \/>\u2022 \u0423\u0447\u0435\u0442 \u0442\u0440\u0443\u0434\u043e\u0437\u0430\u0442\u0440\u0430\u0442<br \/>\u2022 \u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0441 IP \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0438\u0435\u0438\u0306<br \/>\u2022 \u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0438\u0306 \u043f\u043e\u043c\u043e\u0449\u043d\u0438\u043a (\u0447\u0430\u0442-\u0431\u043e\u0442)<br \/>\u2022 \u041c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435<\/p><p><strong>\u041f\u043e\u0441\u0442\u0440\u043e\u0439\u0442\u0435 \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0441\u043d\u043e\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0418\u0422-\u043e\u0442\u0434\u0435\u043b\u043e\u043c \u043d\u0430 \u0431\u0430\u0437\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u0439 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 ITSM<\/strong><\/p><ul><li>Service Desk \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u044f\u043c\u0438 \u0432 \u0441\u043b\u0443\u0436\u0431\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u0443\u0447\u0435\u0442\u0430 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0438 \u043d\u0430\u0433\u0440\u0443\u0437\u043a\u0438 \u0418\u0422-\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u0432<\/li><li>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0418\u0422-\u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438 \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f \u0437\u0430 \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435\u043c \u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0440\u0435\u0441\u0443\u0440\u0441\u043e\u0432 \u0418\u0422-\u043e\u0442\u0434\u0435\u043b\u0430, \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043f\u043e\u043b\u043d\u043e\u0446\u0435\u043d\u043d\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0443\u0447\u0435\u0442\u0430, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0443\u044e \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u0438\u0437\u0430\u0446\u0438\u044e \u0438 \u0441\u0438\u043d\u0445\u0440\u043e\u043d\u0438\u0437\u0430\u0446\u0438\u044e \u0434\u0430\u043d\u043d\u044b\u0445 \u0441 \u0431\u0443\u0445\u0433\u0430\u043b\u0442\u0435\u0440\u0441\u043a\u0438\u043c \u0443\u0447\u0435\u0442\u043e\u043c, \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u043e\u0442\u0447\u0435\u0442\u043d\u043e\u0441\u0442\u0438<\/li><li>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u041f\u041e \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0438\u0306 \u0438 \u0441\u043e\u0431\u043b\u044e\u0434\u0435\u043d\u0438\u044f \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u043e\u043d\u043d\u043e\u0438\u0306 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0438, \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u043e\u043d\u043d\u043e\u0438\u0306 \u0447\u0438\u0441\u0442\u043e\u0442\u044b, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u0441\u0440\u043e\u043a\u043e\u0432 \u0434\u0435\u0438\u0306\u0441\u0442\u0432\u0438\u044f \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0438\u0306 \u0438 \u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u0432 \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u044f\u0445, \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f\u0445 \u0438 \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u0437\u0430\u043a\u0443\u043f\u043a\u0430\u0445<\/li><li>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u0434\u043b\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0418\u0422-\u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u044b, \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f \u0441\u043e\u0441\u0442\u0430\u0432\u0430 \u0438 \u043e\u043f\u0435\u0440\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432 \u0438 \u043f\u0440\u043e\u0431\u043b\u0435\u043c<\/li><li>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0418\u0422-\u0431\u044e\u0434\u0436\u0435\u0442\u043e\u043c \u0438 \u0437\u0430\u043a\u0443\u043f\u043a\u0430\u043c\u0438, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u043f\u043e\u043b\u043d\u043e\u0446\u0435\u043d\u043d\u0443\u044e \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u0441 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438 \u0434\u043e \u0432\u0432\u043e\u0434\u0430 \u0437\u0430\u043a\u0443\u043f\u043b\u0435\u043d\u043d\u044b\u0445 \u0430\u043a\u0442\u0438\u0432\u043e\u0432 \u0432 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044e<\/li><\/ul><p>\u041e\u0434\u043d\u0438 \u0438\u0437 \u0433\u043b\u0430\u0432\u043d\u044b\u0445 \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e\u0441\u0442\u0435\u0438\u0306 \u041f\u041e &#171;\u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440&#187; &#8212; \u0433\u0438\u0431\u043a\u043e\u0441\u0442\u044c \u0438 \u0430\u0434\u0430\u043f\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0438\u0435 \u043e\u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0438\u0442\u044c \u0431\u044b\u0441\u0442\u0440\u0443\u044e \u0438 \u0431\u0435\u0437\u0431\u043e\u043b\u0435\u0437\u043d\u0435\u043d\u043d\u0443\u044e \u043c\u0438\u0433\u0440\u0430\u0446\u0438\u044e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432, \u0432 \u0442\u043e\u043c \u0447\u0438\u0441\u043b\u0435 \u0441 \u0437\u0430\u0440\u0443\u0431\u0435\u0436\u043d\u044b\u0445 \u0440\u0435\u0448\u0435\u043d\u0438\u0438\u0306.<br \/>\u0421\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u044b \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043e\u0431\u043b\u0430\u0434\u0430\u044e\u0442 \u0443\u0441\u043f\u0435\u0448\u043d\u044b\u043c \u043e\u043f\u044b\u0442\u043e\u043c \u0432 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0435 \u0438 \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432 \u043f\u043e \u0438\u043c\u043f\u043e\u0440\u0442\u043e\u0437\u0430\u043c\u0435\u0449\u0435\u043d\u0438\u044e ITSM-\u0441\u0438\u0441\u0442\u0435\u043c\u044b, \u043f\u043e\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0435 \u0438 \u043e\u043f\u0442\u0438\u043c\u0438\u0437\u0430\u0446\u0438\u0438 \u0418\u0422- \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0432 \u0441\u0440\u0435\u0434\u043d\u0438\u0445 \u0438 \u043a\u0440\u0443\u043f\u043d\u044b\u0445 \u0440\u043e\u0441\u0441\u0438\u0438\u0306\u0441\u043a\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u0445 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u044b\u0445 \u043e\u0442\u0440\u0430\u0441\u043b\u0435\u0438\u0306 \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u0444\u0438\u043b\u0438\u0430\u043b\u044c\u043d\u044b\u0435.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c60e40b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c60e40b\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9092d2a\" data-id=\"9092d2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e3a372 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0e3a372\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-large\"><p>\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u044b:<span style=\"color: var( --e-global-color-255f323 ); font-family: var( --e-global-typography-secondary-font-family ), Sans-serif; font-weight: var( --e-global-typography-secondary-font-weight ); background-color: var( --e-global-color-cc90096 );\"><\/span><\/p><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b75b220 elementor-absolute elementor-icon-list--layout-inline elementor-list-item-link-inline elementor-align-left elementor-widget elementor-widget-icon-list\" data-id=\"b75b220\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/smartservicedesk.ru\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">8 (499) 214-0096<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope-open\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">itsm@smartservicedesk.ru <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6ced70 elementor-absolute elementor-list-item-link-inline elementor-align-left elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-widget elementor-widget-icon-list\" data-id=\"e6ced70\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartservicedesk.ru\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-dyalog\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u041d\u0430 \u0413\u043b\u0430\u0432\u043d\u0443\u044e \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0443<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SmartServiceDesk \u0438\u043c\u0435\u0435\u0442 \u0441\u0442\u0430\u0442\u0443\u0441 &#171;\u041f\u0430\u0440\u0442\u043d\u0435\u0440 \u043f\u043e \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044e\u00bb \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440&#187; \u0420\u0430\u0437\u0434\u0435\u043b\u00a0\u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043b\u0435\u043d \u043f\u043e \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u0430\u043c, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u043c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u00ab\u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u00bb \u0443\u043d\u0438\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u043e\u0435 \u0440\u043e\u0441\u0441\u0438\u0438\u0306\u0441\u043a\u043e\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0441\u043d\u043e\u0433\u043e \u043f\u043e\u0434\u0445\u043e\u0434\u0430 \u043a \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438 \u0432 \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442\u0435, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u043e\u0435 \u044d\u043a\u0441\u043f\u0435\u0440\u0442\u0430\u043c\u0438 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422. ITSM-\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0418\u043d\u0444\u0440\u0430\u041c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043e\u0442\u043b\u0438\u0447\u0430\u0435\u0442\u0441\u044f \u0432\u044b\u0441\u043e\u043a\u0438\u043c \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u0433\u043e\u0442\u043e\u0432\u043d\u043e\u0441\u0442\u0438 \u043a \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044e \u00ab\u0438\u0437 \u043a\u043e\u0440\u043e\u0431\u043a\u0438\u00bb \u0438 \u0441\u043e\u0434\u0435\u0440\u0436\u0438\u0442 \u0432\u0435\u0441\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u044b\u0439 \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b \u0434\u043b\u044f \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043b\u044e\u0431\u044b\u0445 \u0437\u0430\u0434\u0430\u0447, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u043e\u0439 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15652,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-16841","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/pages\/16841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16841"}],"version-history":[{"count":9,"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/pages\/16841\/revisions"}],"predecessor-version":[{"id":17901,"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/wp\/v2\/pages\/16841\/revisions\/17901"}],"up":[{"embeddable":true,"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/smartservicedesk.ru\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}